Staff Report

Thousands of income-eligible customers could save 20 percent or more on their monthly energy bill by enrolling in Pacific Gas and Electric Company’s California Alternate Rates for Energy (CARE) Program, according to PG&E.

The CARE program gives income-qualified households discounts on their energy bills, but thousands of eligible customers are not signed up for the program and are missing out on significant savings. 

“We want our customers to know they have the power to lower the cost of their energy bill. We hope the remaining eligible customers will learn more about the program and enroll,” said PG&E Senior Vice President and Chief Customer Officer Laurie Giammona.

PG&E estimates more than 74,000 customers throughout its service area could save on their monthly costs by enrolling in CARE. In Sacramento County alone, which has the largest number of eligible customers not enrolled, more than 33,000 households could lower their bills by simply signing up for CARE.  

Currently, more than 1.37 million qualified customers throughout Northern and Central California are enrolled in CARE. PG&E has helped customers save more than $9.6 billion on their energy bills through the program.

Customers can apply for CARE online or via paper applications that are available through numerous community agencies throughout PG&E’s service area. Applying takes about five minutes. If they qualify, customers will begin receiving the CARE program discount within their next billing cycle.

To learn more about the CARE Program, visit

For customers already participating in the CARE program, the Energy Savings Assistance Programprovides additional savings by offering free energy-saving improvements to maximize energy efficiency in their home.  To learn more about the Energy Savings Assistance Program, visit