Star Report

The Spirit of the Santa Ynez Valley is a workshop that has been designed to teach every associate in a visitor-facing role how to create the very best guest experience possible. The workshop will be from 8:30 a.m. to noon on Tuesday, September 27,at the Grange Hall located at 2374 Alamo Pintado Ave, Los Olivos.

“The goal of Spirit of the Valley is to raise the level of experience for every visitor or guest, enticing them to not only return, but to tell others about the wonderful experience they had while here,” said Shelby Sim, executive director of VisitSYV.
Besides being taught first class customer service, Spirit of the Valley will teach managers and staff a little about each of the six communities (Solvang, Buellton, Santa Ynez, Ballard, Los Olivos, Los Alamos) and can take home information on frequently asked questions, such as activities for kids or entertainment after 5 p.m.

Please join VisitSYV at 8:30 a.m. for coffee and registration. The program begins at 9 a.m.

To register log onto